EBA Guidelines on Outsourcing Arrangements

A smarter way to meet EBA's outsourcing guidelines

3rdRisk helps financial entities comply with the EBA Guidelines on Outsourcing Arrangements. Streamline oversight, centralise documentation, and reduce compliance risk. All in one, user friendly, and AI-powered platform.

Trusted by 1,000+risk professionals at companies like
Simplified EBA compliance

EBA compliance for financial entities

Gain full visibility into your ICT outsourcing landscape

Stay compliant with the EBA Guidelines by gaining a structured, real-time overview of all your ICT and third-party outsourcing arrangements. 3rdRisk enables you to classify critical and non-critical functions, assess concentration and location risks, and maintain a compliant outsourcing register—supporting supervisory audits with confidence.

Engage third-party stakeholders with less friction

EBA compliance requires evidence of ongoing monitoring, stakeholder accountability, and documented control assessments. 3rdRisk’s embedded workflows—integrated with Microsoft Teams—streamline collaboration with vendors and internal stakeholders, increasing participation rates and ensuring controls are tested, documented, and traceable.

Reduce your EBA compliance workload

Managing EBA-compliant outsourcing means dealing with extensive documentation, ongoing vendor oversight, SLA reviews, and exit strategy readiness. 3rdRisk automates due diligence, contract tracking, audit trails, and regulatory reporting—so you meet the guidelines efficiently without overwhelming your risk team.

Automated risk assessments for ICT outsourcing under EBA rules

As a financial institution, you are required to assess your third parties across cybersecurity, operational resilience, continuity, and more—especially for critical or important functions. 3rdRisk automates this process, mapping EBA-relevant risks and providing auditable assessments for each ICT service provider. Stay ahead of regulatory expectations with structured, ongoing risk reviews.

AUTOMATE
MANAGE

Contract lifecycle management designed for EBA compliance

Maintaining oversight of outsourcing contracts—SLAs, KPIs, renewal dates, sub-outsourcing clauses—is central to EBA compliance. 3rdRisk streamlines contract fulfilment, embeds audit trails, and links contracts to risk and performance metrics. This ensures you're always aligned with the EBA’s requirements for transparency, continuity, and control.

Streamlined incident reporting for outsourced ICT services

Timely incident reporting is a key expectation under the EBA Guidelines. 3rdRisk makes it easy to detect, record, and report material ICT incidents—especially those involving third-party service providers. Log breaches, disruptions, and compliance failures with full auditability, helping ensure you meet supervisory expectations and demonstrate control.

REPORT
MONITOR

Ongoing oversight of third-party risk and performance

Under the EBA Guidelines, financial institutions must continuously monitor third-party ICT providers, especially when critical functions are outsourced. 3rdRisk enables real-time tracking of security incidents, SLA breaches, and compliance risks. Dashboards and alerts ensure you stay informed, take timely action, and document oversight for internal and external audits.

Become excellent at managing third-party ICT risks

Save 8 hours per design & configuration assessment

Increase stakeholder response rate with 14%

Get 53 days back per response performance

Save 6 hours per review & assess assessment

"3rdRisk tailored their platform to match the real needs of the ends users. Its integrations and design make the platform navigation easy and even fun, which is rather unique for risk and compliance technology."

Sem de Spa
Director, Deloitte

FAQs

We've compiled a list of frequently asked questions and answers for you. Didn't find your question? Contact us, and we'll be happy to answer.

What are the EBA Guidelines on Outsourcing Arrangements?

The EBA Guidelines provide a regulatory framework for how financial institutions in the EU should manage outsourcing risks — especially in relation to critical and ICT-related functions. They require firms to assess risk, maintain an outsourcing register, ensure governance oversight, and have clear exit strategies for outsourced services.

Who must comply with these guidelines?

The guidelines apply to credit institutions, investment firms, payment institutions, and e-money institutions operating under EU law. Even firms not regulated directly by the ECB must meet local supervisory expectations aligned with the EBA’s principles.

How does 3rdRisk help organisations meet these requirements?

3rdRisk offers a structured and fully digital approach to outsourcing governance. Our platform enables you to: (1) Maintain an EBA-compliant outsourcing register; (2) Automate inherent risk assessments; (3) Manage third-party due diligence; (4) Monitor ongoing performance and SLAs; (5) Document and test exit strategies. All in one auditable and secure environment.

What is the outsourcing register, and how is it managed in 3rdRisk?

The outsourcing register is a core requirement of the guidelines. 3rdRisk allows you to maintain a live, structured register containing details such as: (1) The function outsourced; (2) The provider’s location; (3) Risk classification (critical vs. non-critical); (4) Sub-outsourcing dependencies; (5) Contract details and expiry. Our register is export-ready and supports supervisory disclosure requirements.

Can 3rdRisk assess whether an outsourced function is ‘critical or important’?

Yes. The platform includes built-in risk profiling templates that help you classify outsourced services based on regulatory impact factors, such as data confidentiality, operational disruption, or reputational risk — directly aligned with EBA criteria.

What about exit strategies?

The EBA requires that exit strategies are defined, tested, and documented. 3rdRisk lets you define termination plans, assess their feasibility, assign responsible teams, and log test outcomes — ensuring you’re ready for both planned and unplanned exits.

Berry Kok
HEMA

"The usage of the 3rdRisk platform has saved a significant amount of time in both operations and the second and third lines. In addition, risk management and internal control are adopted by the entire organisation and part of everyone’s task."